FAQ

       Frequently asked questions

How Do I Buy Tickets?

Head over to our ticket purchase page to view ticket options and to purchase tickets, click here

Do I have to buy all 6 tickets in viewing area?

Yes, Each reserved viewing area is sold for up to 6 guests. You must purchase all 6 tickets at once when checking out. Tickets include access to both nights. 

What Time Should I Arrive?

You will be assigned an arrival time after purchasing a ticket, arrive at this time. Entry will start at 5:00 PM, please do not arrive before your assigned arrival time. 

Do I have to wear a mask?

Yes, masks are required for entry into the event, and must be worn at all times when outside of reserved viewing area. View Safety information, click here. Masks will not be required when inside reserved viewing area. 

Will chairs be included in my viewing area?

Yes, each reserved viewing area will include a chair for each guest. 

Can I leave my car in the parking lot overnight?

No, all cars left overnight will be towed at owners expense.

Who is playing the event this year?

Morgan Wallen, Riley Green, Hardy, Jon Langston, Ashland Craft, and Hunter Chastain. 

Is there an age limit to get into the event?

No, we welcome all ages into the event. Ages 3 years and over require a ticket to enter. 

Am I allowed to leave the event and return?

No re-entry will be allowed into the event. 

Do you sell alcohol, food, and drinks?

Yes, alcohol will be available for sale to those 21+ with a valid I.D. Food and beverages will also be available.

What happens if it rains?

Rome River Jam will go on rain or shine.

Do you allow refunds if event cancels due to COVID-19?

In the event of cancellation due to COVID-19, you will receive a full refund;

How Do I Contact Rome River Jam?

Visit our contact page here

Where do we park?

Parking is available at the Coosa Valley Fairgrounds parking lot until full. Parking is not included with ticket and will be an additional charge. Parking passes can be purchased online in advance. 

Do you allow refunds or exchanges?

No, all sales are final. 

Is this event ADA acessible?

Yes, all areas of the event and amenities are ADA accessible. Please visit guest services located at the main entrance tent for assisstance 

Can I transfer tickets to other guests in my group?

Yes, mobile ticket transfer will be available through Ticketmaster.

How do I pre-order beverages?

Detailed information on pre-ordering drinks will be emailed to ticket purchasers. 

Do you allow coolers?

No, coolers are not allowed.

Do you allow chairs or blankets?

No, chairs and blankets are not allowed. Chairs will be provided in your viewing area. 

What is the event address?

1400 Martin Luther King Jr Blvd. Rome, GA 30161

What does cashless mean?

We will not accept cash for any payments at the event.

Can I bring food and drinks?

No outside food or drinks are allowed.

Can we park overnight? Camping?

No, there is no overnight parking or camping on site. 

Are specific artists playing both nights?

Artist will be split between each night, specific artists will not be playing both nights. Daily lineups will be released closer to the event.

Does my group have to arrive together?

Yes, you will be assigned an arrival time with your ticket, your group should arrive at this time. You will receive an email before the event with your arrival time. 

FAQ

       Frequently asked questions

FAQ

  • Face masks required for entry.

  • Guests will be instructed to apply face covering when leaving designated viewing area. 
  • Your group will be assigned an arrival time, please arrive together at this time. You will receive an email with your arrival time prior to the event. Assigned arrival times will start at 5:00PM, please do not arrive before your assigned time. 
  • Daily lineups will be released closer to the event. 

  • Parking is available at the Coosa Valley Fairgrounds parking lot until full. Parking is not included with ticket and will be an additional charge. Parking passes can be purchased online in advance.

  • No overnight parking or camping

  • All sales are final, no refunds or exchanges.

  • No pass outs, no re-entry

  • Enter the concert area at your own risk.

  • All Ages Event, ages 3+ require a ticket

  • All Times Are Subject to Change

  • This event is rain or shine

  • No overnight parking or camping. 

  • Rome River Jam is not responsible for any theft or accidents that are possibly by attending an outdoor concert/event

  • Valid I.D.. required to receive wristband for alcohol consumption. Wristband must be worn at all times.

  • Each reserved viewing area is sold for up to 6 guests. You must purchase all 6 tickets. 

  • Tickets include access to both nights.

  • Parking is not included with ticket. Parking passes can be purchased online in advance.

  • Pre-ordering drinks will be available, Info on pre-ordering drinks will be emailed to ticket purchasers. 

  • All viewing areas will include chairs for each guest, no outside chairs or blankets allowed.

  • You will be able to transfer tickets to guests, mobile ticket transfer will be available through Ticketmaster.

  • Clear bags only

  • No moving of pods, no going into unassigned pods. 

  • Regulations will be enforced, those in violation will be subject to ejection from the event. 

Prohibited Items:
  • Chairs or Blankets
  • Coolers
  • Tailgating or overnight parking, camping
  • Outside Food and Drinks, including alcohol
  • Firearms, weapons of any kind
  • Knives, including pocket knives
  • Glass containers
  • Drugs and drug paraphernalia
  • Spray paint, markers, sharpies
  • Tents of any kind
  • Laser Pointers
  • Flags, flag poles
  • Wagons or wheeled carts
  • Umbrellas
  • Professional cameras or video/audio equipment
  • Pets (services animals must have proper identification)
  • Fireworks, explosives
  • Bags of any kind (except those listed on allowed item list)
  • Backpacks, fanny packs, purses
  • Any item deemed inappropriate by event staff

Bag Policy:

All bags must be clear. For the safety of our patrons, our security team will only allow clear bags into the event.  No purses, chairs, or coolers will be allowed. 

Allowed Bags:

  • Small clutch bags, do not exceed 5.5” x 8.5”
  • Bags that are clear, do not exceed 12” x 6’ x 12”
  • One gallon clear plastic bag

Entry Conditions

  • All guests and belongings are subject to search.
  • Prohibited items list is subject to change.
  • Security personnel reserve the right to make the final determination on allowed and prohibited items and reserve the right to deny entry to any guest.

Event Location:

1400 Martin Luther King Jr Blvd Rome, Ga 30161Rome, GA 30161